Privacy Policy (Demo Version)

This Privacy Policy explains how Harbour Aesthetics (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website.

We are committed to handling your data responsibly and in line with UK GDPR and relevant data protection laws.

1. Information We Collect

Information you provide directly

• Name
• Email address
• Phone number
• Messages sent through our contact form
• Booking details submitted via our scheduling tool

Note: For real clinics, patient medical history should NEVER be collected through the website unless via a secure third-party platform.

Information collected automatically

When you visit our website, we may collect:

• IP address
• Device information
• Browser type
• Pages visited
• Time spent on site
• Referral source

This is collected through cookies and analytics tools.

2. How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Manage consultation bookings
• Send appointment information
• Improve website performance
• Ensure security and prevent fraud

We do not use your information for automated profiling or unexpected marketing.

3. Third-Party Services We Use

We may share necessary information with trusted third-party providers such as:

• Booking providers (e.g., Calendly, Cliniko, Mindbody)
• Form providers (e.g., Tally, Jotform, Typeform)
• Analytics tools (e.g., Google Analytics)

These services have their own privacy policies and comply with GDPR/UK GDPR.

We never sell your data to any third party.

4. Cookies

We use cookies to:

• Improve website functionality
• Analyse website traffic
• Enhance user experience

You can disable cookies in your browser at any time.

5. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure hosting
• Encrypted connections (HTTPS/SSL)
• Limited access controls

No method of online transmission is 100% secure, but we aim to follow industry best practices.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Object to processing
• Withdraw consent
• Request communication of data breaches affecting you

To request any of these rights, contact us using the details below.

7. Data Retention

We keep personal information only for as long as necessary to:

• Respond to your enquiries
• Deliver the service you requested
• Comply with legal obligations

Unnecessary data is regularly and securely deleted.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content on those websites.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Harbour Aesthetics
Email: hello@harbourclinic.co.uk
Address: 34 Rose Street, Glasgow, Scotland

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.